Exchanges and Returns

We love our brand and we really care about your satisfaction. We are happy to exchange or accept returns withing 14 days and internationally – withing 30 days, if the item has original packaging and was not used. Please note, we do not cover return courier fees.

Domestic Returns

You can return any item purchased on www.theasanaspace.com withing 14 days of the delivery date, if the item has original packaging and was not used. To ship back the product, here’s how:

  • Email our team by info@theasanaspace.com with your order number and details of your item.
  • Ones our team will be back with confirmation, pack your item back into original box and packaging.
  • Please include our order invoice number and fill out 2 copies of the Returns Invoice.
  • Contact your currier for arrangement of the pick-up of your package. Please note, unfortunately our company is not responsible for any shipment costs of the returns.

Ones your package reaches the warehouse, please allow our team from 3-7 business days to proceed your return. Ones it has been accepted, your refund will be issued, and you will receive the confirmation email.

International Returns

You can return any item purchased on www.theasanaspace.com withing 30 days of the delivery date, if the item has original packaging and was not used. Customers outside of United Arab Emirates are responsible for all shipment costs and customs fees of returns. To ship back the product, here’s how:

  • Email our team by info@theasanaspace.com with your order number and details of your item.
  • Ones our team will be back with confirmation, pack your item back into original box and packaging.
  • Please include our order invoice number and fill out 2 copies of the Returns Invoice.
  • Contact your currier for arrangement of the pick-up of your package. Please note, unfortunately our company is not responsible of for any shipment costs of the returns.

Ones your package reaches the warehouse, please allow our team from 3-7 business days to proceed your return. Ones it has been accepted, your refund will be issued, and you will receive the confirmation email.

Shipping Information

UAE DOMESTIC DELIVERY 1-3 days – 25 AED.

Our service provider operates 5 days a week. Please note, Friday-Saturday are no dispatch or delivery day.

WORLDWIDE DELIVERY 5-10 business days

Made by DHL or Aramex courier services.